Business Development Associate

The Business Development Associate works within the sales department but follows high quality leads from marketing through the sales process and assists into the hand-off to client services. They play a critical role in assisting Marketing, Sales, Client Services, and Operations departments in their focus to hit revenue goals and deliver a concierge style service to our prospective clients.

DUTIES AND RESPONSIBILITIES

• Lead database management
• Pipeline management
• Proposal and Contract writing
• Utilization of online platforms & tools to help close leads
• Attends meetings with the sales team to meet with prospective clients to take notes and build rapport with leads
• Communication with leads in the form of calendaring, information gathering, and delivery of sales related items
• Production of future and current client gifts
• Management of client onboarding activities such as making & shipping (if needed) new client welcome videos, welcome boxes, and communication of contracted activities
• Assists in client retention activities such as anniversary gifts and events, ongoing client education, and client check ins
• Contributes to product development to help improve product offerings to match market needs
• Process management to qualify leads, sell leads, and onboard new clients
• Completion of non-strategic tasks assigned by management
• Investment in personal continued education with the support of the company

Experience and Qualifications Requirements

• Completion of the following Hubspot Certifications: Completion of the following Hubspot Certifications: Inbound, Inbound Marketing, Sales Enablement, Developing a Sales Plan, Hubspot Sales Software, Inbound Sales, Hubspot Marketing Software, Selling Sales Services, Delivering Sales Services
• Intermediate technical aptitude – ability to efficiently use technologies when guidance is provided
• Fundamental understanding of marketing and sales processes
• Ability to communicate with leads, clients, contractors, and employees in a professional manner
• Comfortable troubleshooting technology
• Extremely organized
• High attention to detail
• Invested in defining and improving process

Education and/or Experience

2 years of relevant experience required (internships applicable)