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Customer Retention (2)

customer-rentention-101

5 min read

Customer Retention 101

Customer loyalty can hold massive value for any business. With a conversion rate nine times higher than that of first time customers, a tendency to...

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wwta-consumer-churn

3 min read

What We're Talking About...Identifying and Preventing Customer Churn

Within any business it's important to know when to fight to retain a client before they churn. Customer churn occurs when customers or subscribers...

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wwta-customer-retention-image

3 min read

What We're Talking About...Customer Retention Optimization

You just acquired a new customer. Congratulations! Let's pop a bottle and celebrate. Not so fast. Acquiring new customers is great, but making sure...

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2 min read

Don't Make These 5 Netflix Mistakes

Responding to the recent backlash over their price hike, Netflix released an apology and announced a new plan to separate its services, creating...

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