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Chatbots

Portrait of beautiful customer service representative

7 min read

How Do You Use Feedback to Provide a Better Customer Experience?

How does feedback play a part in providing a better customer experience? Why is this question itself important? It isn't that getting customer...

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wwta conversational_marketing

3 min read

What We're Talking About... Conversational Marketing

Are you able to properly engage your customers - like really engage with them? If yes, are you doing that digitally? The disconnect between real life...

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